EVCharge
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ChargEco


			
				
					
						
						
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<h4>Introduction</h4>
<p>Strides YTL Pte. Ltd. and its parent and other affiliated or related companies (“ChargEco” or “we”) are committed to
    protecting your privacy. This statement explains the steps we take to collect, use and protect personal data of
    users of the ChargEco mobile application (“Application”). It describes what categories of personal data we collect,
    the purposes for which we use those data, your choices regarding use of personal data about you, our security
    measures, and how you can review and correct data about you. By accessing and/or using the Application, you consent
    to the data collection and use practices described in this privacy statement. This privacy statement does not apply
    to websites, applications and/or other services that display or link to a different privacy statement or policy.</p>
<p>As used throughout this Privacy Statement, the term “ChargEco” and such terms as “the company,” “legal entity,” “the
    corporation,” “our,” “we” and “us” may refer to Strides YTL Pte. Ltd. , or one or more or all of Strides YTL Pte.
    Ltd. ‘s related corporations and/or affiliates. All of these terms are used for convenience only and are not
    intended as a precise designation of any of the separate companies, each of which manages its own affairs.</p>

<h4>Data Collection</h4>
<p>Data collected directly from users. In order to access and/or use the Application, we may ask you for personal data
    to register your user account (“Account”) in the Application, to provide a service offered through the Application
    or to carry out a transaction you request. The personal data and other information that we collect may include:</p>
<p>(i) contact details, such as your name, email address and mobile number (if applicable);</p>
<p>(ii) your preferences with respect to email or digital marketing;</p>
<p>(iii) financial information, including credit card numbers, bank or customer account information and, in connection
    with credit requests, other national/tax identification number;</p>
<p>(iv) depending on the location settings you select for the Application or on your device – location information
    including your approximate or precise location near you and/or visited by you;</p>
<p>(v) information such as your nationality and country of residence that allows us to determine your eligibility under
    export control regulations to receive information about certain technologies;</p>
<p>(vi) your inquiries about and orders for our products and services, as well as information that assists us in
    identifying the best products and services for you;</p>
<p>(vii) contest entry and event registration information;</p>
<p>(viii) feedback from you about our products and services, including our websites.</p>
<p>You are not required to provide this information. However, if you choose not to, certain functionality within the
    Application may not be available and we may not be able to provide you the requested service or complete your
    transaction.</p>
<p>Data collected by automated means. We collect certain data about all users of the Application, including:</p>
<p>(i) device information – device type and ID, mobile device language, operating systems and versions, mobile network
    information;</p>
<p>(ii) log information – Internet Protocol (IP) address, the dates and times they access the Application, length of
    visit, the features or pages they view and number of views, the links they click, and other system activity relating
    to the Application;</p>
<p>(iii) if they used the charging or reservation services at our charging stations – data relating to the
    transaction(s) including the type of charging purchased, amount charged, discount or promotion code applied, time
    and date of purchase, frequency of purchases;</p>
<p>(iv) if they register any loyalty or partner card(s) – data relating to the card transactions including location of
    the transaction, date and time of transaction, redemptions of loyalty or rewards points, balance enquiries.</p>
<p>Through your Account, we may connect such information with your identity and email address to determine your
    potential interests in our products and services. We may also combine information we collect about you with
    information received from third parties. Apart from information which may be linked to a specific user, we may also
    collect data on an aggregated or anonymized basis that does not directly identify any specific user.</p>
<p>We use the data and information collected to, amongst other legitimate business purposes, improve our security
    measures, to better understand how users access and use the Application and how it can be improved to better meet
    your needs, as well as to gauge interest in our products and services.</p>

<h4>Our Use of Personal Data</h4>
<p>We will use personal data only for the purposes set forth below.</p>
<p>Services and transactions. We use personal data to deliver services or execute transactions you request, such as
    providing information about ChargEco products and services, processing orders and payments for our products and
    services, facilitating use of the Application, and so forth. In order to offer you a more consistent experience in
    interacting with ChargEco, information collected through the Application may be combined with information we collect
    by other means.</p>
<p>Customer service and feedback. We may use information about you and/or collected from you to respond to your customer
    service requests and feedback, or take other actions to address your inquiries, or to post your comments or feedback
    on any social media maintained by us.</p>
<p>Application improvement and troubleshooting. We may use data about you to improve or enhance the Application
    (including our security measures) and related products or services, or to make the Application easier to use by
    eliminating the need for you to repeatedly enter the same information, or by customizing the Application viewed
    through your Account to your particular preference or interests. We may also use personal data and other information
    for the purposes of troubleshooting, functionality testing and addressing issues regarding the Application and its
    functionalities.</p>
<p>Marketing and Promotional Communications. With your permission, we may use personal data to inform you of products,
    services or promotions available from ChargEco. This may involve combining your personal data with other information
    such as the transactions you have made through the Application. Communications may be done by email, SMS and/or
    through your Account in the Application (such as in-app messaging services). When collecting information that might
    be used to contact you about our promotions, products and services, we give you the opportunity to opt-out from
    receiving such communications. Moreover, each email or SMS communication we send includes an unsubscribe link
    allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from
    the relevant list within 10 business days.</p>

<h4>Disclosure of Personal Data</h4>
<p>Except as described below, personal data that you provide to ChargEco via the Application will not be shared outside
    of ChargEco and its affiliates and related corporations without your consent.</p>
<p>Disclosure to service providers. ChargEco contracts with other companies, vendors and service providers to provide
    services on our behalf, such as social media services, programming (for apps or websites who use ChargEco APIs or
    whose APIs ChargEco uses), marketing and promotions, data processing, sending out information and communications,
    processing credit card and other types of payment transactions, processing loyalty or rewards program transactions,
    and analyzing the Application. We provide these companies with only those elements of personal data they need to
    deliver those services. These companies and their employees are prohibited from using those personal data for any
    other purposes.
    Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of
    the personal data you provide to financial institutions, government entities involved in fulfilling the transaction.
</p>
<p>Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other
    business reasons ChargEco decides to sell, buy, merge or otherwise reorganize particular businesses. Such a
    transaction may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from
    sellers. Although it is ChargEco’s practice to seek protection for information in these types of transactions, we
    cannot guarantee that any entity receiving such data from ChargEco in connection with one of these transactions will
    comply with all of the terms of this Privacy Statement.</p>
<p>Disclosure on collaborative online platforms. Some of our websites or online forums or platforms promote
    collaboration among registered users with respect to a particular area or topic. On such online platforms, we may
    share your username with other participants to label comments or suggestions that you make as yours. We do not,
    however, share your name, contact details, or other personal data with other users of those collaborative
    platforms.</p>
<p>Disclosure for other reasons. We may disclose personal data if required to do so by law or in the good-faith belief
    that such action is necessary to comply with legal requirements or with legal process served on us, to protect and
    defend our rights or property and those of our employees, agents or customers, to enforce our agreements, policies
    or terms of use, or in urgent circumstances to protect the personal safety of any individual.</p>

<h4>Security</h4>
<p>ChargEco is committed to protecting the security of personal data. While no security measure can guarantee against
    compromise, loss or misuse (given the transmission of data over the Internet or any public network), we use a
    variety of security technologies and procedures to help protect data from unauthorized access, use, or disclosure.
    Where ChargEco discloses or provides any data to any contractor, vendor or service provider, we require that each
    such party maintains appropriate administrative, technical and physical security measures to protect your personal
    data from destruction, loss, and unauthorized access. Notwithstanding such measures, to the extent permitted by law
    ChargEco shall not be liable for any loss or damage relating to, or any other consequences of, any unauthorized use,
    disclosure or loss of, or access to, your personal data.</p>
<p>For sites and applications to which you log in, it is your responsibility to ensure the security of your passwords
    (including the password to your device) and to not reveal this information to others. If you are sharing a device
    with anyone, you should always log out before leaving a website or application so that subsequent users will not be
    able to access your data.</p>

<h4>Retention and Review of Personal Data</h4>
<p>During the period that your Account is active, ChargEco will retain your personal data and other information
    collected, unless you expressly request us to delete the information. ChargEco may retain the information after your
    Account is deactivated or deleted in the following circumstances (subject to applicable law):</p>
<p>(i) if we are required to retain such information by applicable law or regulation, or pursuant to any requirement of
    any government authority having jurisdiction over ChargEco;</p>
<p>(ii) if there is an unresolved issue relating to your Account, such as an outstanding claim or outstanding credit or
    payment due;</p>
<p>(iii) for legitimate business purposes including fraud prevention and internal policy or audit requirements.</p>

<h4>Your Rights</h4>
<p>In some cases, you can review and correct personal data provided through the Application by going to the page on
    which you provided the data. You can also make a request to review and correct personal data collected via the
    Application or submit any inquiries or concerns you may have regarding personal data by sending an email.</p>
<p>To the extent required by law, we provide users with (i) reasonable access to the personal information they provide
    through the Sites, and (ii) the ability to review, correct and delete such personal information. To help protect
    your privacy, we may take steps to verify your identity before providing you access to your personal data. You can
    help us to keep data about you accurate by notifying us of any change to your mailing address, phone number or email
    address.</p>

<h4>International Transfers of Personal Data</h4>
<p>Personal data collected through the Application may be stored and processed in Singapore or any other country in
    which ChargEco or its affiliates or related corporations or (in the case where we engage a service provider to
    perform certain services) its service providers maintain facilities, including countries which may not have data
    protection laws similar to the laws in the country from which you initially provided the information. When we
    transfer your information to other countries, we will protect that information to the extent required by law. By
    choosing to use the Application and to provide data through it, you consent to any such transfer of information
    outside of your country.</p>

<h4>Link to Other Websites or Applications</h4>
<p>The Application may contain links to other websites or applications, including those of other companies, professional
    and government organizations, and publications. These websites and applications operate independently from the
    Application, and we do not control and are not responsible for the content, security or privacy practices employed
    by other websites or applications. You should review the privacy statements of those websites and applications to
    determine how they protect and use personal data.</p>

<h4>Questions about our Privacy Practices</h4>
<p>If you have questions regarding this privacy statement or our handling of personal data, please contact us using the
    feedback function.</p>

<h4>Changes to this Privacy Statement</h4>
<p>ChargEco may occasionally update this privacy statement. When we do, we will revise the “updated” date at the bottom
    of the privacy statement. You should revisit this page periodically to become aware of the most recent privacy
    terms; your use of the Application after such changes have been posted constitutes your agreement to such
    changes.</p>
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